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Roles and project permissions ​

Access depends on an organization role and a project scope. An account can have different roles in different organizations.

Compare roles ​

ActionRead-onlyOperatorManagerOwner
View permitted projects, devices, and data✓✓✓✓
View schedules and rules✓✓✓✓
Control points—✓✓✓
View and handle notifications and alerts—✓✓✓
Create export tasks and download files—✓✓✓
Edit devices, points, and project settings——✓✓
Manage schedules, rules, and notification methods——✓✓
Manage organization point types and data forwarding——✓✓
Create projects and change asset ownership———✓
Manage members and access tokens———✓
Edit organization settings and delete the organization———✓

These are role permissions. An action also requires a compatible device, access to the resource, and an appropriate plan status. Read-only accounts can view their own export task history but cannot create tasks or download files.

Project scope ​

When adding or editing a member, the Owner can grant access to All Projects or Specific Projects. Assign site-specific staff to the projects they need.

Organization-wide settings have a different scope. Data forwarding, for example, can send data from the organization. A Manager's specific-project scope does not isolate these shared settings to those projects.

Missing or disabled buttons ​

  1. Check the selected organization and project.
  2. Ask the Owner to verify your role and project scope.
  3. Check whether the plan has entered read-only mode.
  4. For actions such as serial settings or point configuration, check device support.

Access token permissions ​

API clients use separate access tokens. The token's role, project scope, and expiry are set when it is created. See Create and manage access tokens.